About CRA



Industry veterans. All focused on your success at any strategic or project stage.

Managing Partners and Partners

Marty Whitmore

Managing Partner

Marty is a Senior Information Technology Executive possessing excellent leadership and management skills, His background includes 20+ years with TJX Cos. Inc. where he was responsible for all Global Store Systems. He also held the position of Senior Vice President Global Infrastructure Services. Marty provides a track record of delivering consistent results through strong alignment with the business.

Joe Romain


Joe has years of experience on the front-line of retail operations, serving more than 20 international companies in a senior consultant capacity. He is always pursuing opportunities to enhance the customer and employee experience and has a history of success in implementing solutions that increase transparency, promote sales, and surge revenue for each of my clients.

Sarah Pelton


Sarah is a leader and problem solver with a personal commitment to driving profitability, client satisfaction and positive change. She has an excellent ability to inspire teams to collaborate in achieving ambitious goals.

Vice Presidents

Laura Mulcahy

Vice President

Laura is an astute retail strategist with an outstanding record of performance in business technology executive roles including SVP at a major U.S. retailer and Fortune 150 company. She is an expert at assessing a retail company’s IT strengths and weaknesses, building technology roadmaps, and providing high-level consulting oversight.

Mike Powell

Vice President

Mike has 15 years experience in retail, consumer packaged goods, and distribution industry consulting and has successfully executed more than 60 projects.

Ken Belanger

Vice President, Sale…

Ken is a seasoned and versatile IT sales professional with more than 25 years in areas of retail software sales, business development, strategic alliances, and client management roles. He is responsible for Sales focusing on expanding CRA’s software solutions, retail and restaurant consulting services, and ensuring long-term partnerships. Prior to joining CRA, Ken was a Sr. Sales Director at Theatro as well as ERP providers 4R Systems, Mi9 Retail, Aptos/Epicor, and JDA/Blue Yonder. In these roles, he created value around all aspects of the retail and restaurant enterprise and store software solutions while building a solid reputation through his customer-focused approach.

Project Managers

Arjune Ramdan

Project Manager

Arjune is a senior consultant with over seven years of retail and restaurant experience, including five of management consulting and three years of managing store logistics and sales teams. Arjune brings a blended experience from successful management and execution of technology and process improvement initiatives in operations, supply chain and customer experience. He has a strong knowledge of store systems, software selection, testing and implementation, and digital commerce, as well as RFID applications and inventory management. He has supported clients as project manager, business/technical analyst and subject matter expert. Arjune strives to build and maintain interpersonal relationships within teams to facilitate client success through collaboration, visual and verbal communications, and by being organized, detailed, and proactive.

Grant Cohen

Project Manager

Grant is a consultant and strategist with more than five years’ experience across varied retail, restaurant and CPG engagements.

Joe Lawlor

Project Manager

Joe is a business and technology strategist specializing in retail project management, selection and integration, customer engagement, merchandising, marketing, business process modeling, research, quality assurance, and IT strategy.

Linda Mason

Project Manager

Linda is a dynamic and enthusiastic change agent with a track record of developing and sustaining operations through assuring excellence in service delivery. She has improved operational performance over multiple engagements through strategic implementation of technology, process enhancements and performance metrics.

Paul Ruccio

Project Manager

With over a decade of experience in retail operations, project management, retail IT and consulting strategy, selections, and implementations – Paul has been requested and engaged for various projects focused on Point of Sale (POS), Order Management, eCommerce, Customer Engagement, Omni-Channel, and Go-to-Market Strategies at many of the top domestic and global retailers and vendors.

Sales & Marketing

Regan Pasko

Sales Director

Regan has deep experience connecting retailers and other industry experts with the technology and service that can truly boost results. Clients have included globally recognized retail, restaurant, and supply chain brands—with projects ranging from strategy to infrastructure to process design and implementation. She manages client relationships and strategic partnerships, focusing on adding value and supporting new and ongoing initiatives.

Sue Olsen

Sales Director

Sue has extensive and diversified experience in tech for the retail and restaurant industries, including account management, business development, and consultative sales. Working at Oracle, Micros, Restaurant Supply Chain Solutions (a Yum! Brands co-op), CKE Restaurants, and Taco Bell, Sue built successful relationships with clients, internal peers, and leadership.

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