NRF 2026 Retail's Big Show logo with January 11-13 NYC show datesBooth 5320 is CRA's booth number at NRF 2026

Insights

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White Papers

Navigating the Future: Preparing for the Sunset of Microsoft Dynamics Great Plains

Get ahead of the change—discover actionable strategies for smoothly transitioning from Microsoft Dynamics GP before its sunset. Download this exclusive white paper now to future-proof your business processes. Tap the button below for immediate access to expert insights and a practical roadmap for your digital journey.

Download Great Plains Plan
Surviving NRF: A Retail Insider's Guide

The National Retail Federation's Big Show is legendary—part trade show, part networking marathon, part sensory overload. With miles of booths, back-to-back keynotes, and endless vendor pitches, even veteran retailers feel overwhelmed by Day Two.

But here's the truth: surviving NRF isn't about seeing everything—it's about seeing the right things.

Cambridge Retail Advisors has walked those aisles for years and learned what actually works. "Surviving NRF: A Retail Insider's Guide" delivers battle-tested strategies from people who truly get it.

Download NRF Survival Guide
When Implementations Go Off The Rails

In the fast-paced world of retail technology, project failures can cost millions, disrupt operations, and threaten competitive edge. Over 50% of large IT projects run over budget, and nearly 20% fail entirely. But there’s hope. Discover how Cambridge Retail Advisors' CRA's Rescue Framework can help you recover troubled implementations before they spiral out of control.

Our proven, step-by-step approach starts with rapid diagnosis, followed by stabilization, realignment, and hands-on execution. We bring decades of retail-specific expertise, vendor-neutral strategies, and practical solutions that restore project momentum, optimize resources, and deliver measurable results. Whether it's POS, supply chain, eCommerce, or ERP systems, CRA has helped retailers retrace their path back to success.

Download Implementation White Paper
AI and UGC - Increasing Engagement and Reducing Returns

Retailers have an incredible opportunity to revolutionize their approach to customer engagement by harnessing the power of user-generated content (UGC) and artificial intelligence (AI).

Benefits include:

  • increased conversion rates
  • reduced return costs
  • improved inclusivity
  • better analytics

Download CRA’s latest retail industry white paper to learn about creating personalized online experiences for every shopper, everywhere!

Download AI and UGC White Paper
RFID-Powered Solutions: More Attainable Than Ever

This detailed white paper gives a comprehensive view of RFID technology as its deployed at major retailers today:

  • Checkout and Returns
  • Order Fulfillment
  • Combatting Fraudulent Returns and Counterfeiting
  • Hard Tag Reduction
  • Markdown Acceleration
  • Merchandising, Planning, and Customer Journey
  • Shrink Reduction
  • Inventory Receiving
  • Cycle Counting
  • Fitting Room Insights
  • Individual Productivity
  • Asset Tracking
  • Merchandise Recovery

Download the RFID-Powered Solutions: More Attainable Than Ever white paper now to understand today’s RFID technology—the new essential for frictionless retail.

Download RFID White Paper
Why Orchestrating "People, Process, and Technology" is Imperative for Transformation Projects

While many business teams embrace the mantra of “people, process and technology” as though it were a meditative chant for success, they are often not aware of the disparity between theory and reality and the challenges to achieve a harmonious orchestration of all three components.

Today’s retailers, wholesalers and brands are challenged more than ever with dramatically changing consumer expectations, new sources of products, digital interaction on mobile devices, and the shifting competitive landscape.  These companies no longer have the luxury to take on a transformation that does not deliver results the first time as there is no time for do-overs.

Transformation is about orchestration, not just administration. Understanding this key distinction is how organizations achieve successful transformation projects.

Download Retail Transformation White Paper
LP: Merging Complementary Technologies

This new white paper gives retailers intros and insights into the key tech solutions LP professionals should know about today:

  • Exception Based Reporting
  • 5G in Retail and Loss Prevention
  • Advanced Video Analytics
  • RFID – Serialized Inventory
  • Blockchain

Download the white paper now: Loss Prevention: Why Merging Technologies is Essential. It’s a practical round-up of the most powerful tools today’s top retailers are using to stay on top of their LP game.

Download LP White Paper
5 Steps to Optimizing Retail Reverse Logistics

Reverse logistics is gaining traction as a game changer among retailers. But optimizing reverse logistics is also a prime opportunity to improve customer satisfaction and increase profits.

This white paper outlines five key steps to optimizing retailers’ reverse logistics policies and processes:

  1. Establish Customer-friendly Return Policies
  2. Design Efficient Return Processes
  3. Determine Optimal Merchandise Disposition
  4. Optimize Reverse Logistics Transportation Processes
  5. Analyze and Optimize Returns Processes
Download Reverse Logistics White Paper
Flipping the Script: Transforming the Store to a Stage

The Role of Stores and Restaurants is Evolving to Meet New Consumer Expectations for a Theatrical Experience. The role of stores and restaurants is evolving to meet new customer expectations for a theatrical experience.

Flipping the Script – Transforming the Store to a Stage, provides insights and strategies for retailers and restaurateurs to adapt to consumers’ expectations for entertaining shopping and dining experiences.


Download Flipping the Script White Paper