NRF 2026 Retail's Big Show logo with January 11-13 NYC show datesBooth 5320 is CRA's booth number at NRF 2026

AI and UGC - Increasing Engagement and Reducing Returns

Retailers have an incredible opportunity to revolutionize their approach to customer engagement by harnessing the power of user-generated content (UGC) and artificial intelligence (AI).

Benefits include:

  • increased conversion rates
  • reduced return costs
  • improved inclusivity
  • better analytics

Download CRA’s latest retail industry white paper to learn about creating personalized online experiences for every shopper, everywhere!