Stores and Omnichannel


Labor Management Systems

CRA specializes in offering expert services that support and enhance existing Labor Management Systems (LMS) in the retail sector. Our focus is on optimizing these systems and processes to boost efficiency, productivity, and employee satisfaction.

Strategic Support for Workforce Optimization

Our services include strategic support to maximize the potential of your LMS. We assist in fine-tuning your system to align with business goals, ensuring effective scheduling, time tracking, and performance management. By optimizing these elements, we help create a workforce that is agile, efficient, and productive.

Performance Analysis and Improvement Strategies

CRA provides performance analysis and improvement strategies using data from your LMS. We help you interpret this data to gain insights into workforce productivity, identify areas for improvement, and implement strategies that enhance overall workforce management.

Integration and Customization Assistance

Understanding that each retail operation has unique needs, we offer assistance with the integration and customization of your LMS. Our goal is to ensure that your LMS works seamlessly with other systems in your retail environment, providing a unified and efficient workforce management solution.

Training and Change Management

We offer comprehensive training and change management support to ensure that your team can fully leverage the capabilities of your LMS. Our approach involves educating staff about new features and best practices, ensuring a smooth transition and widespread adoption of system enhancements.

Ongoing Support and Consultation

Our commitment to your LMS success extends beyond initial optimization. CRA provides ongoing support and consultation, ensuring that your labor management system continues to meet the evolving demands of your business and the retail industry.