Stores and Omnichannel



CRA provides world-class guidance and project management services for eCommerce, connecting retailers with the expertise needed to thrive in the digital marketplace. Our comprehensive approach focuses on developing robust online strategies that align with your business goals, enhance customer engagement, and drive digital growth.

Tailored eCommerce Consulting

In-Depth Retail Analysis and Customized Planning: CRA’s eCommerce consulting begins with an in-depth analysis of your current retail operations and digital presence. We identify opportunities for growth, areas needing improvement, and potential market trends to exploit. Our consulting services are tailored to your unique business needs, ensuring that the proposed strategies are practical, achievable, and aligned with your overall business objectives.

Strategic eCommerce Development

Strategic Development for Long-Term Growth: The core of our service lies in strategic eCommerce development. We work collaboratively with your team to create a comprehensive digital strategy that encompasses everything from website design and user experience to digital marketing and online customer service. Our strategic planning considers key aspects such as target audience analysis, product assortment, pricing strategies, and technological infrastructure. This holistic approach ensures a robust foundation for your eCommerce venture.

Guidance and Support for eCommerce Implementation

Guidance Through Implementation and Beyond: Implementing an effective eCommerce strategy requires expertise and careful management. CRA provides guidance and support throughout the implementation process. We assist in selecting the right eCommerce platform, integrating essential digital tools, and ensuring that your online store is optimized for search engines and user experience. Our ongoing support ensures that your eCommerce operations evolve with changing consumer behaviors and technological advancements.

Driving Customer Engagement and Conversion

Optimizing for Engagement and Conversion: A successful eCommerce platform is not just about technology; it's also about creating engaging and persuasive customer journeys. CRA advises on best practices for website design, content creation, and user interface to maximize customer engagement and conversion rates. We focus on creating a seamless shopping experience that encourages repeat visits and customer loyalty.

Data-Driven Insights for Continuous Improvement

Utilizing Data for Strategic Decisions: In the world of eCommerce, data is king. CRA helps you leverage data analytics to gain insights into customer behavior, sales trends, and website performance. This data-driven approach allows for continuous improvement of your eCommerce strategies, ensuring they remain effective and competitive in the dynamic digital marketplace.