
Selection
Find the right fit — not simply the best demo.
Requirements written with you, a fast RFP, vendors scored without a favorite, references we call ourselves — and a recommendation you can defend upstairs.
Choosing a platform is only the beginning. We help you pick the right one, then stay to make it work — in the stores, in the back office, and for the people who have to use it every day.

Four places a technology project goes right or wrong. We’ve worked all of them — including the ones that were already wrong when we got the call.

Requirements written with you, a fast RFP, vendors scored without a favorite, references we call ourselves — and a recommendation you can defend upstairs.

The rollout gets planned around how your stores actually run — design, configuration, testing, go-live — and somebody from CRA is there when it ships.

New system, old systems, and everything they have to talk to — POS, commerce, payments, ERP, supply chain. The handoffs work, so nobody’s re-keying data.

Most of the time, out-of-the-box is fine and the process should change instead. The job is spotting the few places where custom work is actually worth owning.
We combine retail expertise, an accelerated methodology, and deep technology experience to move from evaluation to a fully integrated, working solution.

CRA walks in with requirements libraries already built — POS, store systems, ERP, merchandising, analytics, OMS, payments, WMS, TMS and more. Faster decisions, without skipping the work that matters.
Led by practitioners who have managed people, served customers, and run the stores, systems, and supply chains behind them. We learned retail on the floor, not on a client engagement.
We’ve done this a lot — grocery, convenience, entertainment, big-box. Different formats, same mistakes to avoid.
Our people have been in retail long enough to know what a roadmap looks like at 6 a.m. on a store floor.
On a selection project, nobody pays us but you. We work with vendors on other things — never on a deal we’re advising.

For a national apparel retailer replacing POS in 600+ stores, CRA ran the whole thing — strategy, requirements, vendor selection, QA, rollout planning, and support through go-live.
Let’s discuss how CRA can help you select, implement, integrate, and customize the right technology for your business.